Cookie policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better.

How we use Cookies

We use cookies to collect anonymous data via Google Analytics on how visitors use our site (such as numbers, where from, time spent, pages viewed, visitor returns). This helps us improve the site. It enables us to know which content is most popular and which content is least popular.

  • We use cookies to enable you to easily share pages or blog posts on social media.
  • We use cookies to help keep our website secure so that it is safe for you to browse.
  • We use cookies for advertising and marketing purposes. We use marketing platforms such as Google and Facebook to occasionally show you adverts for our products and services which we think might interest you.

By using our website, you are consenting to us placing cookies on your devices for these purposes.

If you do not consent, you must disable cookies in your browser, but this may stop our website from functioning properly on your device. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, the most effective way to do this is to disable cookies via your web browser settings. Your browser’s ‘help’ function will tell you how to do this.

Please note: if you use multiple internet browsers/computers/mobile devices, you’ll need to update your settings on each in order to disable cookies completely.

However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works for you.

More information about how to disable cookies can be found on

If you would like to prevent data being used by Google Analytics you can download and install the Google Analytics opt-out browser add on from

You can control the information Google uses to show you ads here:

Privacy policy

This is Vidatherapy privacy policy, we are located at 6 Church road, Teddington, Middlesex, TW11 8PB and you can email us at This privacy policy explains how we use any personal information we collect about you and why we collect it.

What Information Do We Need?

We need your contact details, your: name, phone number, address, postcode and email address. We will also need information about your age and health in order for a treatment to go ahead.

Why Do We Need It, How Will We Use It and How Long Will We Retain It?

We need all the details above in order to ensure that it is safe for us to provide the treatments you may ask for and also for insurance purposes. We will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. Our lawful basis for processing this personal information is ‘contract’, this means that we have a legal reason to ask you for your data because we need it for contractual reasons. You do not have to share your personal data with us, but if you do not we cannot offer you a treatment with Vida therapy. You must fulfil your side of the contract (share your personal information) in order for us to fulfil ours (carry out treatment).


We would also like to send you information about the products and services we offer using the information you have shared with us, but you do not have to agree to this for treatment to go ahead. Reminders of bookings are automatically sent to you 24 hours prior to treatment.

You may withdraw this consent at any time by emailing us at or calling us on 0208 6141199.

Will We Share Your Information?

We will not share your information with anyone outside of Vida therapy

Who Can I Complain to If I feel you are not handling my data correctly?

Please contact us if you have any questions about this privacy policy or the information we hold on you, you can do this by email or post 6 Church road, Teddington, Middlesex TW11 8PB. If you believe we are not handling your data correctly you have a right to make a complaint, this should be sent to us using the above contact details. If you are unhappy with our response you should then contact the ICO (independent commissioner’s office) by contacting them or using the following web page